Cybersecurity FAQ

The top Cyber Security FAQ’s

Where can businesses get cybersecurity help?

Borderless CS and Australian Cyber Security Centre (ACSC) have released a series of guides designed to help businesses secure their cloud environment.

Viruses, spyware and other malicious software or malicious code (malware) can stop your computer from working properly, delete or corrupt your files, steal information, or allow others to access your computer and your personal or business information.

It's easy for information sent using public Wi-Fi access to be intercepted, so you need to be careful about what information you send or receive while connected.

Protecting accounts is the first line of defence to protect your information from cybercriminals.

Engaging online is part of everyday life. From the moment we wake, we are connecting, sharing and accessing services that make our lives easier. By securing your personal devices, you can maintain a positive online. experience and get on with the fun stuff.

Update your devices
Cybercriminals hack devices using known weaknesses in systems or apps. Updates have security upgrades to fix these weaknesses. Turn on automatic updates so that this happens without your input. Turn on automatic updates on all your devices:
      Mobile phone
      Laptop
      Desktop
Regularly check for updates for your:
     Apps
     Programs
     Smart devices
MFA improves your security by increasing the difficulty for cybercriminals to access your files or account. Activate MFA, starting with your most important accounts:
      Email accounts
      Online banking and accounts with stored payment details
      Social Media
A backup is a digital copy of the information stored on your device, such as photos, documents, videos, and data from applications. It can be saved to an external storage device or to the cloud. Backing up means you can restore your files in case your device is ever lost, stolen, or damaged. Regularly backup your devices:
      Mobile Phone
      Laptop
      Desktop
      Tablet
In cases where MFA is not available, a secure passphrase can often be the only thing protecting your information and accounts from criminals. A passphrase uses four or more random words as your password. Change your passwords to passphrases, making sure they are:
      Long: The longer your passphrase, the better. Make it at least 14 characters in length
      Unpredictable: Use a random mix of unrelated words
      Unique: Do not reuse passphrases on multiple accounts
Cybercriminals use email, SMS, phone calls and social media to trick you into opening an attachment, visiting a website, revealing account login details, revealing sensitive information or transferring money or gift cards. These messages are made to appear as if they were sent from individuals or organisations you think you know, or you think you should trust. To spot scam messages, stop and think:
      Authority: Is the message claiming to be from someone official?
      Urgency: Are you told you have a limited time to respond?
      Emotion:
     Does the message make you panic, fearful, hopeful or curious?
      scarity: Is the message offering something in short supply?
      Current Events: Is this message related to current news stories, big events or specific times of year (like tax reporting)?
    To check if a message is legitimate:
        Go back to something you can trust. Visit the official website, log in to your account, or phone their advertised phone number. Don’t use the links or contact details in the message you have been sent or given over the phone.
        Check to see if the official source has already told you what they will never ask you. For example, your bank may have told you that they will never ask for your password.